Job Story
Job Interaction
How the functional, emotional, and social layers of a job influence each other in specific contexts.
Job interaction describes how the three layers of a job work together: when functional progress is blocked, emotional anxiety rises. When emotional needs are met, social confidence increases. When social perception is at risk, functional compromise becomes acceptable. Products that understand job interaction can design for the layer that matters most in the current context. High-stakes presentations prioritize social job. Late-night debugging prioritizes emotional job. Routine reporting prioritizes functional job.