Solution Agnosticism (JTBD) vs. Solution-First

Solution Agnosticism (JTBD) vs. Solution-First examines the relationship between Solution Agnosticism (JTBD) and Solution-First, two approaches that product teams often confuse. While both address user needs, they operate at different levels with different assumptions and failure modes. Understanding when Solution Agnosticism (JTBD) is the right lens and when Solution-First is the right lens prevents teams from applying the wrong framework to the wrong problem.